Shipping policy

Naasi Empire Shipping Policy

Last Updated: 21/12/2023

Processing Time:

  • Orders are processed within 1-3 business days.

Shipping Rates and Times:

  • We offer standard shipping with rates and delivery times calculated at checkout.
  • Expedited shipping options are available for an additional fee.

International Shipping:

  • We offer international shipping. Please note that customs fees, taxes, and duties may apply and are the responsibility of the customer.

Shipping Carriers:

  • We use Dtdc, Delhivery, Ekart, for domestic shipments and DHL for international shipments.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.

Returns and Exchanges:

  • Please refer to our [Return and Exchange Policy] for detailed information on returns and exchanges.

Lost or Damaged Items:

  • In the rare event that your order is lost or damaged during transit, please contact our customer service team at support@naasiempire.com within 1 days of receiving your order.

Contact Information:

  • If you have any questions or concerns about your order or our shipping policy, please contact us at support@naasiempire.com.

Changes to This Policy:

  • Naasi Empire reserves the right to update or modify this shipping policy at any time without prior notice.