Shipping policy
Naasi Empire Shipping Policy
Last Updated: 21/12/2023
Processing Time:
- Orders are processed within 1-3 business days.
Shipping Rates and Times:
- We offer standard shipping with rates and delivery times calculated at checkout.
- Expedited shipping options are available for an additional fee.
International Shipping:
- We offer international shipping. Please note that customs fees, taxes, and duties may apply and are the responsibility of the customer.
Shipping Carriers:
- We use Dtdc, Delhivery, Ekart, for domestic shipments and DHL for international shipments.
Order Tracking:
- Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.
Returns and Exchanges:
- Please refer to our [Return and Exchange Policy] for detailed information on returns and exchanges.
Lost or Damaged Items:
- In the rare event that your order is lost or damaged during transit, please contact our customer service team at support@naasiempire.com within 1 days of receiving your order.
Contact Information:
- If you have any questions or concerns about your order or our shipping policy, please contact us at support@naasiempire.com.
Changes to This Policy:
- Naasi Empire reserves the right to update or modify this shipping policy at any time without prior notice.